Yes, it is compulsory for permanent users. For occasional users, fingerprint enrolment is optional and admin can control their access into the office compound by using TimeTec Access mobile App as well as control access for home users in i-TimeTec App.

FingerTec ML-10B & TL-40B comes with a USB port and you can simply plug in the USB Flash disk and listen to the audio instruction from ML-10B to transfer user’s fingerprints from one unit to another.

FingerTec Smart Lock Series is a Bluetooth enabled device that allows connection to mobile apps like TimeTec Access, i-TimeTec and i-Neighbour. The connection is secured by a Bluetooth pairing code, viewable and amendable only by the owner. To unlock a door, user of a mobile app can send a virtual key to FingerTec Smart Lock Series through a Bluetooth connection. Each user must register and be authorized by the supposed owner in order to login to the mobile app. In conclusion, there are 3 layers of security in using ML100b, which are login credentials, Bluetooth pairing code and virtual key.

The chances of losing physical keys or cards are much higher than that of losing a smartphone. Nowadays people carry their smartphone at all times, everywhere. Placing your access ‘key’ on your smartphone is providing you the convenience you require as a user. And in cases where you lost your keys or cards or you have a faulty lock, you need to change the locks or card reader the soonest possible in order to avoid unfortunate incidents or break ins.

We recommend that your office system upgrades to TimeTec Access, our cloud-based visitor and control system for high-rise office building and gated guarded office compound. To restrict access, installation of FingerTec Smart Lock Series into all of your facilities can then be an option. With TimeTec Access, the users can use the App to book or to request for any facilities and the JMB members can review and authorize bookings or requests within their mobile app. Once the approval has been given, the user will receive a temporary pass through the App as well. When the user arrives at the facility that he/she books, he/she can use the mobile App to connect to the FingerTec Smart Lock Series and unlock the supposed doors. This temporary pass is time control basis for JMB to control the usage of the facilities.

All entry-exit records will be uploaded from each individual user's mobile App. All requests are sent by the user’s mobile App and the mobile app will keep all records of entries and exits at all times.

No. The system manager only requires to setup Bluetooth pairing code during the first time setup. The system manager needs to create accounts for all the employees by inserting their email addresses. The system will then send emails to them and guide them in downloading the mobile App and creating their login password. When employees login to the mobile App, they will then have the Bluetooth pairing code immediately in the App.

Here are some UIs for TimeTec Access App:

Definitely not. The Bluetooth pairing code will be different from every other locks and FingerTec Smart Lock will not respond to it.

You can setup and send temporary pass from TimeTec Access into the email address of the person you are authorizing to access the facility. That person needs to install TimeTec Access App and create an account by using the same email address. Once done, he/she can login into the App and use the readily available temporary pass. This pass is on temporary timely basis and the person can only access within the permitted time range.

Only the account manager (the first person who connects to FingerTec Smart Lock via Bluetooth connection) can do it. FingerTec Smart Lock comes with a default Bluetooth pairing code and only the account manager can change it during the first time connection.

No worries. The TimeTec Access App, i-TimeTec App and i-Neighbour App work in offline mode by referring to the last updated records.